In answering why a certain gap or problem exists, one must give attention to various dimensions of the gap or problem.
Industry problems, for instance, are often wicked;

  1. Do education programs exist for people? And if so: in which schools? Are the subjects taught kept up-to date?
    1. For people who would be leading the businesses or organisations that produce the goods, or deliver the services?
    2. For people who would be performing the work? (Address this question for all professions required)
  2. Do domestic regulations provide a regulatory framework that is conducive for this kind of businesses to be established?
  3. Does poor performance of Operations imply social, environmental or health impacts and risks? How are risks being addressed and mitigated successfully?

See the reference for further explanations and references to some literature.


Name1 Diagnosis
Target Outcome an agreed strong diagnostic hypothesis
Social actors and roles analysts; clinical practitioners in various disciplines (medicine, organisation, engineering, climate change,…)
Trigger or preceding interaction problem statement, a shock, the sensing of a negative trend (e.g. erosion of resources, global warming, excessive risk taking by some actors,…)
Interfaces and services A diagnostics guideline clearinghouse; a taxonomy for recording properties of (living) things
Inputs and outputs inputs: evidence (on operations, sensations,…) and comments from the various stakeholders; output: a diagnostic hypothesis that can be defended.
Stores and tools diagnostic instruments and guidelines, such as the Diagnosis guidelines2 (at the US National Guideline Clearinghouse)
Other characteristics
Part of Regulative Cycle
Parts Tests, interviews, surveys, consulting or making observations,…
Succeeding Interactions solution design, therapy selection, or agenda setting
Alternatives bypassing diagnosis
Action Realm Monitoring & Evaluation
Risks Weak diagnostic hypotheses can lead to wrong therapy (treatment); Bypassing diagnosis with jumping to solutions.
Further reading Diagnosis (Wikipedia)

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