Interaction Dictionary

For each performance alert received from LC.Monitoring & Evaluation the PM1.Scope activity must have one of the following effects:

• nothing is done and the performance alert is stored in the performance alert register at the Repository/Portfolio together with date, some classifiers, a justification of the decision, and the name of the person deciding to ignore it (for the time being);
• a new project is started to address the performance alert, this project will start with PE-V1.Articulation and a new project is registered in the Portfolio
• the performance alert is assigned to an existing project for analysis and solution, this assignment will be performed in the Repository/Portfolio, and must .

In cases 2 and 3 the boundaries of the project are described. The scope indicates the areas of a business that a project may (or may not) address. The scope statement must include answers to five basic questions:

• Product, e.g. which part of the business (processes) is being addressed,
• Quality, e.g., which performance improvements are pursued for the product,
• Time, within which time frame,
• Cost, at what cost,
• Resources, what resources are available.

A statement of work is a narrative description of the work to be performed as part of a project. Common synonyms include scope statement, project definition, project overview, and document of understanding.

Regarding resources, the project team must obtain commitments for the following resources:

• People: includes all the system owners, users, analysts, designers, builders, external agents, and clerical help that will be involved in the project in any way.
• Services: includes services such as a quality review that may be charged on a per use basis.
• Facilities and equipment : includes all rooms and technology that will be needed to complete the project.
• Supplies and materials: includes everything from pencils, paper, notebooks to toner cartridges, and so on.

Description